Shipping policy
Welcome to FLORA IN THE SKV.
Thank you for choosing FLORA IN THE SKV. We’re committed to making every order feel simple, reliable, and thoughtfully handled from the moment you check out to the moment your package arrives. Please review our Shipping Policy below.
Order Processing
Once your order has been successfully placed and payment has been confirmed, our fulfillment team will begin preparing your items for shipment.
Processing Time
1–3 Business Days
Orders are processed Monday through Friday, excluding weekends and public holidays.
Orders placed outside business hours will be processed on the next available business day.
During holidays, promotional campaigns, or peak shopping periods, processing times may be slightly extended.
Every order is carefully checked before shipment to help ensure product quality and order accuracy.
Shipping Methods & Rates
| Shipping Method | Order Amount | Shipping Fee |
|---|---|---|
| Standard Shipping | $0.00 – $54.99 | $10.00 |
| Free Shipping | $55.00+ | FREE |
| Expedited Shipping | $0.00 – $99.99 | $18.00 |
| Free Expedited Shipping | $100.00+ | FREE |
Shipping fees are automatically calculated and displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking updates generally become available within 24–48 hours after the carrier scans your package.
If you have any questions regarding your tracking information or shipment status, please contact our Customer Support Team.
Shipping Information
To help ensure a smooth delivery, please note:
- Please carefully verify your shipping address before completing your order.
- Shipping addresses cannot be changed after an order has entered processing.
- Orders containing multiple products may be shipped separately depending on inventory availability.
- Shipping carriers are selected according to the destination and available logistics services.
- We currently do not ship to APO, FPO, or DPO military addresses.
Shipping Delays
While we work hard to process and ship every order promptly, unexpected delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather conditions
- Transportation disruptions
- Public holidays
- High shipping volumes
- Customs inspections
- Incorrect or incomplete shipping information
- Unexpected carrier delays
We sincerely appreciate your patience and understanding if your order is affected by circumstances outside our control.
Lost or Damaged Packages
If your package appears to be delayed, lost, or arrives damaged, please contact us as soon as possible.
To help us investigate the issue, please provide:
- Order Number
- Photos of the shipping package
- Photos of the shipping label
- Photos of the damaged item, if applicable
Our Customer Support Team will work with the shipping carrier to help resolve the issue as efficiently as possible.
Customs & Import Charges
International orders, where applicable, may be subject to customs duties, VAT, taxes, or other import charges imposed by the destination country.
These charges are determined by local customs authorities and remain the responsibility of the customer.
Business Address
The address below is provided for business correspondence only and is not our return warehouse or return address.
Please contact our Customer Support Team before returning any merchandise to receive the correct return instructions and return address.
Contact Us
FLORA IN THE SKV
Business Address
1626 SW Taurus Ln
Port Saint Lucie, FL 34984
United States
Business Correspondence Only – Not a Return Address
If you have any questions regarding shipping, delivery, or your order, please contact vip@floraintheskv.com.
Our Customer Support Team typically responds within 24–48 business hours.
FLORA IN THE SKV — beautiful styles, thoughtfully prepared, and on their way to you. 🌷
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